Every now and then I search my email for an obscure keyword or phrase that was at one time relevant to my interests — ‘AIIM’ when I worked as a records management consultant, or ‘dinner’ to look back at when we planned for such things by email. I even have chains going back 15 years where people are discussing something forwarded by someone and that resulted in a never-ending sequence of Reply-All’s.
In a way, I miss that.
These days, people send quick instant messages through one of the dozens of ‘social media’ apps that nearly everyone is assumed to be a member of. Can’t remember the contact details of that colleague from 10 years ago? Search on LinkedIn. What about that classmate in grad school? Chances are that they’re on Facebook.
On the other hand, it is almost foolhardy to assume that the person you used to email years ago is still using that same email address — their job might have changed, or they could’ve switched to that awesome new email service that has better spam detection, or perhaps they just wanted to build a new identity as ‘[email protected]’ is just not cool anymore. Foolhardy because composing emails takes a bit of effort and time. You don’t want to waste that effort on thoughtfully writing something when you’re not even sure if it would land in the right inbox. Sending a quick, and abrupt, ‘hey’ in an instant message has no baggage.
Some of my earliest emails with family members are full of pictures, address changes, various forwards, and even videos and recipes. Almost all emails are more than a couple sentences long. They have nice salutations. On the contrary, instant messages are spread around various apps — iMessages for some, WhatsApp for others, LinkedIn for a few friends and even family, and so on.
Whereas my emails are easily searchable, finding the right message or the context it was sent in is terribly hard on almost every messaging app. Searching messages is consistently a terrible experience. It’s like the services were designed to be ephemeral and impersonal. Whereas emails are blocks of conversation, messages are just blocks of sentences punctuated by an image or two, or by a totally different context with its own punctuations.
Emails are fun to read; instant messages are just blobs of stuff.
In other words, most of my instant message conversations are a bad example of object oriented programming. The conversations are just a set of base classes, then subclassed, then extended, sometimes composited. What was supposed to be quick and convenient has turned into something unwieldy and, as a result, not worth archiving and preserving.
My old emails, though, are wonderful memories.